Lead team and elevate guest experiences as a Café General Manager at Small Victory Bakery in North Vancouver, BC. Enjoy a hands-on leadership role with a focus on quality service and financial metrics.
Small Victory is seeking a proactive General Manager to enhance store performance through guest experience and team development. Ideal candidates will have management experience in café or restaurant environments and excel in fast-paced settings. You will focus on operational excellence, staff mentorship, and meeting key performance indicators while maintaining brand standards.
Key Responsibilities:
• Manage and develop Assistant Managers, Supervisors, and Baristas
• Ensure high-quality guest experience across all shifts
• Oversee daily service flow and staffing effectively
• Control labour costs and meet overall financial goals
• Maintain cleanliness, organization, and brand consistency
Requirements:
• 1-3+ years management experience in café or retail
• Pr...