Our front-of-house crew represents the service and overall hospitality of the café. You should consistently provide excellent customer service and ensure comfort and satisfaction throughout the visit. The position requires someone who is a team player, service-orientated, and passionate about the industry.
Responsibilities - Offer friendly and efficient service to customers
- Provide menu recommendations to customers when asked
- Process customer orders via Point-of-Sale (POS) system
- Ensure all items are prepared and served promptly
- Assist with setting and clearing the table for various meal periods
- Assist shift manager in planning and organizing special events
- Escalate customers' feedback to the shift manager
- Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
- Any other duties assigned by the manager
Requirements