• Handle customer inquiries with professionalism and empathy.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and in a timely manner.
• Document customer interactions in the database.
• Meet or exceed performance metrics and targets.

Description

• Handle customer inquiries with professionalism and empathy.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and in a timely manner.
• Document customer interactions in the database.
• Meet or exceed performance metrics and targets.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 35 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Str...