On-site - Manila 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle inbound and outbound customer calls with professionalism.
• Provide accurate information regarding products and services.
• Resolve customer inquiries and complaints effectively.
• Document all customer interactions in the database.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in communications or a related field.
• Experience Level: 5–8 years of experience in a call center or customer service environment.
• Skills and Competencies: Strong verbal communication skills, p...