Description

• Handle customer inquiries and complaints via phone, email, and chat.
• Provide accurate information about products and services to customers.
• Resolve issues efficiently, ensuring customer satisfaction and retention.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members and management to improve processes and service.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1–3 years in a customer service or call center role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Ability to work in a fast-paced environment.
• Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.
• Working Conditions: Flexible working hours, including ...