Description:

Overview:

We are seeking a Customer Experience Specialist to deliver exceptional service to our residential and commercial customers. This role is the first point of contact for our customers and plays a key role in scheduling, communication, and overall customer satisfaction. 

The ideal candidate is friendly, detail-oriented, and thrives in a fast-paced home services environment.

What We Offer:

· Competitive pay

· Training and growth opportunities

· Stable, year-round employment

· Supportive and professional team environment

$18.00-$20.00 per hour

What You’ll Do:

· Answer inbound/outbound calls, texts, and emails from customers

· Schedule HVAC service, maintenance, and installation appointments

· Coordinate scheduling details with technicians and dispatch

· Provide accurate information regarding services, pricing, an...