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🥝 Call Center Representative (Monterrey)

Segosocaribbean | monterrey, Mexico | Posted May 31, 2026

Job Description

Description

Company Overview:
Segoso Mexico – Where Tomorrow is Today.
Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.

Position: Customer Service, Billing, and Soft Collections Representative

Job Description:
Segoso Mexico, a leading call center in Monterrey, is seeking dedicated Customer Service, Billing, and Soft Collections Representatives to join our team. We are looking for dependable, detail-oriented team players with strong communication and negotiation skills who excel in a fast-paced environment. Successful candidates will handle customer interactions, resolve billing issues, and manage soft collections with professionalism and efficiency.

Key Responsibilities:

  • Provide exceptional customer se...

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