Call Center Specialist I
Canandaigua National Bank
Location: Pittsford NY
Hours: Full Time
What does a Call Center Specialist do at Canandaigua National Bank?
Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank is responsible for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs.
This role has the possibility of working hybrid.
What competencies are needed to be successful in this role?