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🥝 Call Centre Consultant (Concrete)
YTL CONCRETE (S) PTE. LTD. | singapore, Singapore | Posted June 30, 2026
Job Description
Key Responsibilities: - Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders.
- Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules.
- Leads Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking.
- Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete products and applications.
- Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries.
- Customer Relationship Management: Building and maintaining positive relationships with customers.
- Sales Support: Assisting sales managers and teams in achieving sales targets. ...