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🥝 Campaign Ops Executive (Sep-Mar2027)/ Changi Airport/ UP$4K
PERSOL SINGAPORE PTE. LTD. | changi, Singapore | Posted June 28, 2026
Job Description
Tenant Reimbursement - Manage the end-to-end tenant reimbursement process through the Tenant Admin Portal.
- Monitor and ensure timely submission of tenant declarations in accordance with monthly reporting timelines.
- Validate tenant declarations against system-generated reports, including reimbursement reports and redemption logs.
- Investigate and identify discrepancies such as missing transactions or incorrect reimbursement amounts.
- Liaise with tenants to obtain clarifications and supporting documentation where required.
- Escalate unresolved or complex cases to the relevant stakeholders for further investigation and resolution.
Passenger Enquiries - Manage passenger enquiries received through various channels, including Request-for-Help (RFH), Chatbot, and campaign mailboxes.
- Conduct initial assessment of enquiries and determine the appropriate resolution path.
- Respond to routi...