Join Canada Cartage as a Transportation Application Analyst based in Mississauga, where you'll play a key role in optimizing technology solutions for transportation systems.
You will manage and support various applications while ensuring smooth day-to-day operations and troubleshooting issues effectively. Your contributions as a liaison between technical teams and business leaders will enhance project delivery and support business process improvements. Your role will also involve training staff and developing documentation to foster application consistency.
Key Responsibilities:
• Log and troubleshoot application incidents via the ticketing system
• Ensure system performance by coordinating with vendor teams
• Lead requirements gathering and process analysis for projects
• Act as an SME for system testing and training
• Support and mentor users in application best practices
Requirements:
• Over 5 years of experience in relevant support roles
• Strong under...