Agensi Pekerjaan JEV Management Sdn Bhd | Johor Bahru, Malaysia | Posted September 25, 2024
Job Description
• Salary Package: RM3200-3500 + KPI ALLOWANCE UP TO RM400 + NIGHT SHIFT ALLOWANCE UP TO RM 300
• EPF+SOCSO
• 12 ANNUAL LEAVE + 14 MEDICAL LEAVE is PROVIDED
• 1 month paid training is provided
• Location:
Requirements
• Possess at least SPM and above. Fresh graduate is welcome to apply.
• Fluency in reading and writing in English is a must
• 24 Hours rotational shift (9 Hours including 1 hour break)
• 6 Workdays and 1 Rotational Off day including working on weekend and public holidays.
• Passionate on customer experience related tasks
• Able to work in a fast-paced environment.
• Strong ability to multitask, prioritize and manage time effectively.
• You are required to work on site at Office
• Available to start work on October 2024
Responsibility
• Address and resolve inbound customer inquiries across various channels, including phone, chat, and email, related to ride-hailing, food delivery, and other services.
• Manage and resolve customer complaints and issu...