Porto, Portugal | On-site
Start date: 9th July 2025
About the Project
Join a leading international car subscription and rental service operating in over 70 countries and territories, shaping the future of flexible mobility.
You will be part of a fast-paced customer experience team supporting thousands of users who rely on seamless, stress-free access to rental vehicles. This is not just support — it's a high-impact customer journey role where service quality directly shapes brand trust and customer loyalty.
Your Mission
As a Customer Support Advisor (French-speaking), you will be the first point of contact for customers managing their car rental experience. Your role is key in ensuring smooth booking processes, resolving issues efficiently, and delivering an exceptional service experience across all touchpoints.
You will combine problem-solving, communication, and commercial awareness to support both customer satisfaction and busin...