Greets guests, answers phone calls, and receives funds from customers. Completes cash, check, or credit-card charge transactions. Counts money to verify amounts and issues receipts for funds received. Works in an efficient manner in a high-volume pool/ nightclub atmosphere. Works in a professional manner while maintaining a positive attitude and delivering superior Guest service at all times.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Greet Guest’s promptly, courteously, and in a timely, friendly manner with an upbeat attitude
Respond to Guest inquiries and requests in a courteous and polite manner
Anticipate Guest needs
Provide Guest’s with information and directions
Refers all unusual requests to Manager for proper handling
Adhere to all The Company Standard Operating Procedures
Maintain all The Company Sequence of Service Standards