What you will be doing:

• When settling a guest check/billing in Fidelio by cash the check/guest folio should be presented and our outlet/Front Office colleagues are responsible for ensuring the correct amount of money is received.
• When our guest settles the check to a room F&B colleagues must visually verify that the name on the check agrees with the name on the display. If the name is hard to verify a second proof of identification is required.
• When our guest tries to settle the check using a personal or company cheque we need to inform the guest that in an F&B outlet personal or company cheques are not accepted as a form of settlement.
• When our guest presents foreign currency to settle the check in F&B outlet he/she should be kindly advised to exchange it at Front Desk and pay by local currency UAE dirhams.
• To be punctual on duty.
• Be well groomed to the standards laid down.
• To comply with all hotel rules and reg...