Casino Host I

Job Category: Resorts World Catskills Requisition Number: CASIN

Monticello, NY 12701, USA

Description

Essential Functions:

• Greets VIP Casino patrons and guests and assist them with their needs.
• Approves and monitors comp issuance based on player performance in accordance with the approved comp matrix
• Attends player events both on and off site, interact with invited players and provide superior guest service.
• Greets and informs guests of the benefits of the Genting Rewards program, identify and either sign-up or get a replacement card while they are on the game.
• Achieves personal and department goals as determined by management.
• Aggressively promotes the different tiers of the Genting Rewards program and encourages players to play up to achieve the next tier level.
• Actively seeks new players through networking.
• Cultivates good customer relation...