People Management and Development

• Plan daily activities, setting objectives and assigning tasks to the team
• Observe the team on the floor and provide ongoing feedback and coaching, supporting their personal development
• Participate in recruitment activities in partnership with the leading team and in line with the HR strategy
• Provide induction for new arrivals and ensure their full integration within the team
• Define personal development objectives for team members, set expectations and targets, coaching them on improvement areas
• Conduct Annual Performance Appraisal with team members to support their development and discuss career ambition
• Propose people development plans to store management and HR
• Identify training needs and share them with the store management and the training manager

Sales and Customer Experience

• Drive the achievement of sales goal through their team members,...