Remote
Job ID - 19011
Position: Head of Fulfillment & Student Success
Working Hours: Full-time, Monday - Friday, 9:00 am - 6:00 pm EST
Search Locations: Latin America, South Africa, Canada, and the United States
Salary: USD/month (Latin America – South Africa); USA/Canada/UK: depends on client’s decision, interview results, and experience
Incentives: Performance‑based incentives tied to revenue/margin targets
Perks & Benefits: Work device provided; can begin within 2–4 weeks of receiving an offer
We are seeking a Head of Fulfillment & Student Success to own and optimize the post‑sale client journey within a high‑growth B2C coaching and outcomes‑driven education business. This leader will be responsible for fulfillment quality, student retention, refunds, dispute management, and operational excellence while ensuring student...