Job Description

We are looking for Customer Service Representatives for a Retail Account to assist customers with product inquiries, orders, and returns. You will ensure a seamless shopping experience while providing professional and friendly service.



Key Responsibilities:

• Handle inbound customer inquiries via phone, chat, or email

• Provide accurate product information, pricing, and promotions

• Assist customers with orders, returns, and exchanges

• Resolve questions or concerns professionally and efficiently

• Document all customer interactions and transactions in the system

• Escalate complex issues to supervisors when necessary

• Meet quality, productivity, and customer satisfaction metrics



Work Schedule & Training:

Shifting schedules, including nights, weekends, and holidays

Full paid training on retail processes and company systems



What You’ll Gain:

• Hands-...