Cinema Supervisor

This role is based at Nova Cinema, reporting to the Customer Experience Manager and collaborating closely with the Deputy Customer Experience Manager, Duty Managers, Chief Projectionist, and wider cinema team.

It is a multi-skilled operational position that combines customer experience responsibilities with routine projection and technical support duties. You will play a key role in delivering an outstanding cinema experience for our guests, while also ensuring the smooth and efficient operation of projection and technical systems.

Acting as an operational supervisor, you will support Customer Experience Team Members during shifts, providing guidance and maintaining high service standards, while also conducting projection support tasks.

This role requires someone who is confident working across both customer-facing and technical environments, with a proactive approach to problem-solving and a strong commitment to qualit...