Role Purpose

To support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.

Roles and Responsbilites

• Take ownership of the weekly, monthly, quarterly reporting and other ad hoc reports.
• Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
• Ensure the DOCOsoft workflow, including diaries, is proactively managed and claims recorded accurately.
• Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, to enhance claims outcomes and reduce static claims.
• Process and manage settled direct claims, including diaries, on DOCOsoft.
• SCM/USM daily processing and ensuring that ...