TheClaims Coordinator is responsible for setting up newly reported claims, processing supporting documentation, and assisting in the completion of the claim payment process.

This role serves as a key point of coordination between clients, insurance adjusters, and underwriters , ensuring timely claims handling, accurate documentation, and clear communication throughout the claims process.

KEY RESPONSIBILITIES

1. Create and open new claims for the Claims Adjusters
2. Identify new claim documents and secure these documents and process the same into the system
3. Accurately enter claim information into the system, and upload supporting documentation
4. Review claim files and identify missing information required for completion
5. Identify and manage external claims correspondence related to a claim
6. Handle specifically assigned claims for fast-track processing (claims requiring minimal investigation).

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