A Non-Motor Claims Adviser captures, validates and finalises contents and other various claims from client. Our Advisers within the Non-Motor Claims Department are committed to providing Mi Way clients with awesome service and to making their experience enjoyable, easy and convenient. Demonstrating an excellent knowledge of product and claim terms, rules and conditions in order to correctly advise and assist the customer.
What will make you successful in this role? Minimum Qualification Required Grade 12/Standard 10/NQF4 Minimum Experience At least 1 year experience in a short-term insurance industry Previous call center experience with an above average performance track record Deliverables include, but will not be limited to Capture/Register claims on systems Handle administration and follow ups concerning claims. Liaise with clients, service providers & assessors. Handle and resolve queries from clients/service providers. Validate claims within turnaround t...