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🥝 Claims Officer

Vero Insurance | Auckland, New Zealand | Posted April 05, 2026

Claims Officer

Job Description

What you’ll do:

  • Manage a portfolio of professional and financial risk claims from validation to finalisation in a timely and cost-efficient manner in accordance with the Service Standard requirements;

  • Determine appropriate policy coverage, including indemnity, legal liability and quantum issues;

  • Appoint, instruct and liaise with service providers including solicitors, brokers, investigators, loss adjusters etc;

  • Maintain realistic and adequate reserves/estimates on all claims to reflect ongoing claims cost and closely monitor significant estimate fluctuations.

    • What you’ll bring:

  • Experience managing a portfolio of long tail claims which may include casualty or professional indemnity or liability claims (highly regarded);

  • Insurance claims experience;

  • Strong analytical skills with the ability to assess information, identify key issues and determine practical solutions;

  • A ...

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