Overview of Role:

Ensure that our customers have a better day, every day by overseeing exception service delivery across the

region. Plan, manage and implement schedules to ensure deadlines are met and maintained.



Key Responsibilities & Tasks:



- Develop and sustain excellent customer and client relationships, by working in close partnership with them and their teams to ensure service delivery excellence at all times.

- Full responsibility for the delivery of daily and periodic cleaning.

- Proactively arrange and attend meetings when required with extended team and client to assist with identifying new business opportunities including the production of any additional quotable works.

- Gather, analyse and interpret external and internal data, put measures in to provide management with structured data for the purposes of monthly reporting.

-Ensure key performance indicators and serv...