Client Account Manager

* Salary: £29-31K (dependent on experience)

* Hours: 8am – 5pm

* Contract: Permanent

* Location: Near Bishop’s Stortford (office based). Due to location, own transport is required

* Reporting to: Head of Client Account Management

Essential: Do you have a background / experience within heat networks, energy procurement, utilities or metering and billing, then this could be the ideal role for you.

About the role

The Client Account Manager (CAM) is responsible for delivering an exceptional client experience, ensuring client retention, and contributing to the growth of the company's portfolio. This role involves identifying opportunities for company expansion, driving self-development, and maximising the uptake of the full suite of services offered to clients.

The CAM will manage the full lifecycle of client relationships, from ongoing service delivery, to query resolution, tariff reviews, procu...