Providing gold standard client care
Welcome customers with warmth and professionalism
Manage appointments and front desk duties
Assist with hearing aid repairs and over-the-counter sales
Conduct basic hearing screenings
Travel between clinics as needed
Comfortable navigating digital tools and adapting to new systems as technology evolves.
(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
Customer service or retail experience
Friendly, clear communication style
Strong admin and multitasking skills
Great phone manner and attention to detail