The Client Advisor holds a key role within the organization. They are responsible for designing bespoke travel experiences and overseeing the stays of a high-potential, high-end clientele, while ensuring their development and long-term loyalty.
As a true ambassador of the brand, they offer unforgettable journeys and unique experiences to their clients. They continuously anticipate even the most implicit needs and deliver exceptional service. They are the guardian of the company's image, values, standards of excellence, and service quality.
The role combines relational excellence, strong anticipation skills, advanced personalisation, and commercial responsibility. It requires a balanced presence, great discernment, and outstanding relationship-building abilities.
Main Responsibilities
1. Develop a Personalised and Long-Lasting Relationship with Each Member