WE'RE HIRING: CLIENT CARE (ENGLISH SPEAKER)

Astronacci International | North Jakarta (WFO with Shift Schedule)

We're seeking a Client Care professional who is passionate about delivering exceptional customer experiences, building strong client relationships, and providing effective solutions when challenges arise.

As part of our Client Care team, you'll serve as the primary point of contact for clients through chat platforms, social media, and phone calls—ensuring every interaction is handled with professionalism, empathy, and responsiveness.

• Respond promptly to client inquiries and concerns via chat, social media, and phone channels.

• Build and maintain positive relationships with clients through effective communication and follow-up.

• Provide timely and appropriate solutions to client issues while ensuring a high standard of customer satisfaction.

• C...