Responsibilities
Champion and roll out the Client Development Roadmap with a 360-degree Mindset
Leverage regional data to implement a localized client strategy to boost client acquisition, retention, and engagement, aligning with global brand strategy, regional business objectives, and local client insights. Empower Client Advisors within the region to cultivate meaningful, long-term client relationships. Build strong relationships with key regional stakeholders (e.g., Store management teams, Regional Retail Directors, Marketing, Operations) to foster collaboration and drive buy-in for client development initiatives. Share regional insights and business needs with the global retail team, proposing adjustments to continuously refine and improve the global strategy. Clienteling Performance monitoring & Innovation
Work closely with regional omnichannel teams as well as the Client relations teams to enhance retail a...