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🥝 Client & E-Business Manager, SEAO
Piaget | singapore, Singapore | Posted June 06, 2026
Job Description
Key Responsibilities - Data & Client Knowledge
- Enhance client knowledge through analytics, segmentation and database insights
- Extract, analyse and consolidate relevant data sets providing weekly reports as business require, including contact occasion performance, boutique appointment performance
- Consolidate a monthly CRM overview for management with key client performance highlighting challenges, gaps that require immediate action plans
- Build an analytics roadmaps that supports retail e-business growth
- Ensure strict client data security, compliance and confidentiality
- Client Strategies & Programs
- Develop a strong understanding of the market context and consumer behavior in close collaboration with Richemont Marketing Services
- Build and coordinate the regional CRM program aligned with HQ guidelines
- Deploy and monitor CRM programs for all client segments...