Role: Client Engagement Director (North American Market)
Location: Old Trafford, M16 0PQ
Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday
Package: £55,000 basic (£90,000 OTE)

The Client Engagement Director at PHMG is a senior leadership role responsible for shaping and executing the strategic vision for the Client Engagement department. This role drives exceptional client experiences, fosters long-term relationships, and ensures alignment with PHMG’s organisational objectives. The Director will maintain a holistic view of department performance, identify trends and opportunities, and lead the design of innovative service frameworks. By collaborating with senior leadership and guiding Heads of Engagement and Client Services Managers, the Director will set the strategic direction to deliver measurable impact in a fast-paced, KPI‑driven environment.

As Client Engagement Director, you will play a key role in shaping thi...