Are you passionate about people, entrepreneurship, and community?
At CCA Global Partners, we connect independent, family-owned businesses with the scale, resources, and innovation they need to compete in today's big-box world.
If this resonates with you, your next great opportunity might be just around the corner!
We are seeking a highly skilled Client Experience Coordinator in our St.
Louis Office who thrives in complex, high-touch customer situations and brings exceptional issue resolution and de-escalation expertise.
In this role, you will serve as the frontline point of contact for our members, insurance carrier partners, and policy holders – managing sensitive service issues, navigating claims-related concerns, and turning challenging interactions into positive experiences.
The ideal candidate is confident handling escalated situations, communicates with empathy and clarity, and has a strong ability to analyze is...