Job Description
Discover a rewarding role as a Client Experience Coordinator at Align, located in Toronto's financial hub. Ensure seamless appointment scheduling and deliver exceptional client care throughout their journey.
In this position at Align, you will play a key role in enhancing client satisfaction at our podiatric movement clinic. Responsibilities include managing appointment bookings, greeting clients with enthusiasm, and processing payments. Your attention to detail and proactive communication will ensure clients feel valued and informed.
Key Responsibilities:
• Manage all appointment bookings through various channels
• Welcome clients and provide comprehensive clinic tours
• Process payments and manage daily cash flow
• Educate clients on services and assist in choosing footwear
• Maintain strong relationships through ongoing communication
Requirements:
• Experience in a client-facing role such as retail or hospitality
• Exceptional interpersonal skills and p...