Department: Customer Experience
Employment Type: Permanent
Location: Cardiff, UK
Reporting To: Head of Account Management
SafeContractor is the UK’s largest SSIP-registered and UKAS-accredited supply chain risk management company, trusted by 40,000 contractors. We simplify compliance for clients and contractors of all sizes, helping to make workplaces safer for everyone, through a flexible, risk-based approach.
Our audits ensure contractors are properly assessed, while a user-friendly portal makes compliance straightforward and manageable.
We are looking for a Client Feedback Manager to champion the voice of our clients, ensuring we consistently understand, measure and improve their experience through a robust, data-driven feedback process that turns insight into action.