Overview

As a Client Manager at NTT DATA, you will build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solution areas.

Responsibilities

• Use tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts.
• Analyze client situations, plan strategically, and drive sales engagement to meet quota targets.
• Act as the first point of contact, addressing client issues and ensuring consistent satisfaction.
• Transform client needs into actionable solutions to achieve business goals.
• Coordinate with our global network to deliver exceptional client experiences.
• Meet revenue and margin targets while minimizing churn and maximizing retention.
• Develop and implement account strategies, leveraging advance planning skills.
• Work closely with stakeholders to realize business opportunities and support the buying lifecycle.
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