Client Operations Officer, Group Invoicing M/F (12-months contract)

Fixed‑Term Contract

Job summary

CACEIS Malaysia is a global asset servicing hub located in IOI City, Putrajaya. The role is part of the Global Invoicing and Reconciliation team, driving the scalability and quality of group invoicing processes.

What will you do?

• Interpret fee schedule / fee agreement and set fee rate into system or Excel invoice template.
• Retrieve and upload manual data collection.
• Generate invoice, control and provide justification on trend analysis.
• Validate invoice and send to client.
• Follow up on aged receivables (unpaid outstanding invoices).
• Verify client’s authorization on invoice payment.
• Justify break items on invoice payment mismatch against invoice amount.
• Investigate and provide response to client and client‑facing teams within KPI’s timeline.
• Coordinate w...