Overview:
Providing our clients with exceptional service is the foundation of our business. In Client Scheduling, you will be responsible for scheduling meetings and depositions, responding to inquiries and providing our clients with state-of-the-art products and services that will meet their needs.
What you'll do:
Respond to all client requests received via email and/or phone queue in a timely, pleasant and professional mannerSchedule proceedings in our proprietary software ensuring complete, accurate and consistent informationAssign appropriate resources (reporters, videographers, interpreters) with technology to match client needs on jobsConfirm assignments for the next business dayBuild and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicableProvide assistance to reporters, videographers, as app...