The Client Services Executive will play a critical role in ensuring the seamless scheduling of clinicians for sessions, maintaining appointment records, and supporting overall clinical operations, administration, and office operation. Additionally, this role will support commercial growth activities by assisting with marketing materials, campaigns, and Employee Assistance Program (EAP) events. The ideal candidate is highly organized, proactive, and able to coordinate efficiently with clinicians, clients, and internal teams.
You will work five days per week, including alternate Saturdays. The shift rotations are either 8:30 am – 5:30 pm or 10:30 am – 7:30 pm.
Flexibility is required to cover other team members during annual leave from time to time.
Key Responsibilities 1. Clinician Scheduling & Coordination
Manage and update clinician schedules to ensure efficient allocation of sessions.
Coordinate clinician availability, appointment bookings, and cancellations.
Monito...