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🥝 Client Services Analyst (Native Russian)
TDCX | kuala lumpur, Malaysia | Posted June 01, 2026
Job Description
- Follow procedures to process new business/plan application, enter detail and accurate information, and create accounts accordingly in the company Software Tools.
- To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.
- Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD).
- Evaluate all products by assessing the risks according to company guidelines and regulations.
- To investigate all information and ensure timely escalation of alerts to the appropriate parties for further review.
- Liaise with the Regulatory Compliance Officer for advice and other business units for information where required.
- Advise clients on the progress of their applications/requests.
- Follow up the request on rider added from existing clients.
- To perform any incoming c...