Location:
Onsite in Foster City, CA | at least 4 days in office
Introduction
As a member of the Client Services team, you will be responsible for our employee-facing technical services. You will work closely with the business and other IT teams to troubleshoot issues, increase efficiency, and improve user experience.
Required Skills & Qualifications
- 3 years of experience in a similar IT Support / Admin role.
- Experience with Windows 10, Ubuntu, Chrome OS, and macOS in an enterprise environment.
- Familiarity with client and client-level virtualization software (Parallels, VirtualBox, etc.).
- Experience with Google Workspace administration and troubleshooting.
- Solid understanding of basic networking concepts (VPN, DHCP, DNS, etc.).
- Strong security foundation and endpoint or user best practices.
- Prior work experience at client or in client's indu...