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🥝 Client Services Specialist II - Agent Services Call Center
NTT DATA | Franklin, Tennessee, United States | Posted May 07, 2026
Job Description
NTT DATA Services currently seeks a Agent Services Call Center-Healthcare to join our team onsite in Franklin, TN for a 6+ month contract role
Hours: Full Time (40 hours per week) 8:00 am – 5:00 pm Monday to Friday
Pay rate: $16.75 per hour
In this role you will be supporting the team on various duties, including:
-Possesses knowledge all Healthcare health products available to the senior market.
-Gives guidance with sales inquiries.
-Manages various software applications while taking calls when needed and documents processes effectively.
-Cultivates positive and successful relationship with field sales force/broker/consultant community/customer teams.
-Navigates and instructs the customer on how to use agent support website.
-Completes sales orders and requests for materials.
-Trains and mentor other employees if needed.
-Assist Supervisor and Ma...