Client Services Supervisor

London

The Client Services Supervisor will have overall responsibility for Client Services in London. They will foster continuous improvement in client service, working with the Bids & Post-Sale Services Manager, Europe to closely monitor service levels and identify opportunities to enhance service efficiency.

They must be extremely professional, have the ability to multitask, be presentable, charismatic, confident and polite while interacting with our diverse clientele. They should consistently provide the highest level of professional service possible to our clients as well as Phillips’ colleagues. They will design and implement training modules to support the team. They will oversee the in-person bidder registration process, ensuring it is efficient, seamless, and according to the highest standards of service. And create a welcoming reception area for employees and clients.

Phillips values a workfor...