🌿 Back to all jobs

🥝 Client Success Manager (Client Management III)

Net Health | Pittsburgh, United States | Posted June 17, 2026

Client Success Manager (Client Management III)

Job Description

JOB OVERVIEW

The Client Success Manager (CSM) is a trusted advisor and advocate for Net Health clients, responsible for driving adoption, satisfaction, and long-term value from our solutions. The CSM builds strong relationships with healthcare providers and administrators, ensuring they achieve their strategic goals through effective use of Net Health’s software. This role is ideal for someone who is client-focused, data-driven, and passionate about healthcare technology.


RESPONSIBILITIES AND DUTIES

  • Serve as the primary point of contact for a portfolio of clients’ post-implementation.

  • Develop deep understanding of client goals, workflows, and success metrics.

  • Drive product adoption and usage through proactive engagement, training, and support.

  • Monitor client health using data and insights to identify risks and opportunities.

  • Collaborate with Support, Product, and Implementation teams to reso...

    • Apply for This Position

    Submit Application