The Client Success Manager (Onboarding) will have primary responsibility to closely support Netbank Clients during their onboarding and integration to Netbank’s digital products and services, specifically for White-labeled Bank Account Solutions. The Implementation Manager would be tasked to ensure that the proper and complete implementation of Netbank solutions to the client’s system and process.
The Client Success Manager (Onboarding) should:
- Analyze and understand the financial automation needs, execution pain-points, and process gaps of Netbank Client and to identify the relevant architecture, integration, and placement of Netbank Products and Solutions within the Client’s system and processes to cover all requirements.
- Together with the Solution Manager and the Client, build and validate the plans, steps, requirements, and dependencies for a full solution implementation.
- Define the workable and realistic timeline/s for the solutio...