As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform. Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution. Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :- coordinating the different 360Learning resources (technical, pedagogical,...)- empowering the client with the Enterprise positioning and vision provided by our solution Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.
Within one month, you will:
Master our product and Convexity corporate cultureFamiliarize yourself with the processes and tools used by our Client Success Partner (CSP) teamParticipate in your ...