The Referral Coordinator plays a key role in managing referral cases and coordinating communication between referring veterinary clinics, specialists, internal departments, and pet owners. This position ensures smooth scheduling, accurate case management, and seamless patient flow within a fast-paced specialist and emergency hospital environment.

The role also supports operational efficiency by maintaining accurate records, coordinating appointments, and delivering a professional and compassionate client experience.

• Coordinate incoming referral cases from external veterinary clinics and internal departments
• Manage referral appointments, admissions, and follow-up scheduling
• Liaise with specialists, ECC veterinarians, nurses, and reception ...