The Clinical Command Center Agent is responsible for coordinating and supporting system throughput, patient transfers, (tele) consult operations and centralized clinical admitting across the health system. Within the Clinical Command Center (CCC), the agent ensures timely and accurate patient flow, while serving as a central point of communication between clinical teams, hospital departments, registration teams and transport services. Customer service, real-time collaboration and workflow accuracy are the hallmarks of this role. This position manages system-wide patient admissions, transfers, and bed assignments to ensure every patient is placed in the right bed, at the right time, for the right care!
Responsibilities include performing accurate pre-admissions, serving as primary administrative contact for inter/intra facility transfers, assignments of all inpatient beds, direct admissions, and consult requests across all hospitals in ...