Title: Clinical/Medical Specialist

Location: Remote

Type: Contract to Hire

Duration: Long Term

 

Description:

• Implementation of all business activities related to patient onboarding. This includes working with cross functional teams within the CGM division at Ascensia Diabetes Care.


• You will work cross functionally to advocate for patient needs and help create a frictionless process for our patients.


• Ensure patients are set up and running quickly and appropriately trained to increase adoption and retention, while reducing the number of technical calls into Customer Service.


• Act as the primary voice of customer as you onboard new customers and set them up for success, identifying any and all requirements and technical challenges and working with the product and solutions teams to solve I resolve issues.


• Work with Supervisor to proactively identify and resolve barriers, escalations...