The Clinical Operations Specialist supports the CPM organization operationally in order to allow the client facing CPM to become more strategic and CPM Analyst to focus on clinical tasks. The primary responsibility of the Clinical Operations Specialist will be to coordinate various operational/technical duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assists with formulary, prior authorization guideline and standard print operational/analytic support needs, working with assigned client facing CPMs and CPM analysts. Serves as technical expert within this process and a resource for deliverable assistance;
- Supports various disruption reporting as needed to support CPMs;
- Provides skillful data analysis and consultation as needed using tools such as Microsoft Excel / Access, SQL, Visual Basic, Tableau and pro...